Fighting Customer Churn with CRM Performance Graphs

Jason StevensCRM

Get Smart CRM Performance Graphs

There is one phrase from the Enterprise lexicon that is being adopted at ever-increasing rates by small business sales managers: Customer churn. With the rise of the Internet and cloud computing, sales managers are presented with both risk and reward in the form of increased competition and on-demand software that allows them to revolutionize their sales pipeline. Unfortunately while competition … Read More

Are Health Scores the New Nirvana in Cloud CRMs?

Jason StevensCRM, Health Score

Customer Health Score in GetScorecard

The right information too late is useless, a fundamental reason why CRM software has assumed mandatory positions in large corporations over the last 20 years, and why small businesses continue to adopt it at ever increasing rates. CRM software loosely holds the promise of company-wide reporting to keep managers at every level informed about sales performance and what steps need … Read More